Hello and welcome to Episode 305 of The People Powered Business Podcast.
Happy 2026 and welcome back. After a short break, I’m diving straight into a question I’m hearing more and more from business owners as hiring ramps up again.
Are cover letters redundant?
In this episode, I reflect on what season many of us are in right now, growing teams, reviewing recruitment processes, and trying to hire well without wasting time or creating unnecessary complexity.
I unpack why so many businesses still rely heavily on cover letters and why, in the traditional sense, they’re no longer giving us the insights we think they are. With the rise of AI, most cover letters now sound the same, polished, impressive, and often disconnected from how someone will actually perform in your business. I share my own approach, the common bias business owners have towards strong writing and compliments, and the so called ‘trick’ application strategies that don’t always tell you what you need to know. Ultimately, it comes down to who you trust and how that aligns with your leadership style.
I also walk through what to do instead. This includes thinking more intentionally about what you actually want to assess, how to screen candidates more effectively so you don’t over interview and confuse yourself, and how to rely more on what you can witness rather than what’s written. Resumes still matter, and interviews are still critical, but only when they’re designed well. I also share how you can use AI to your advantage in recruitment rather than letting it blur your decision making.
Links & Resources:
💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at [email protected]
An Invitation:
If you’d like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.
Join Here - https://www.facebook.com/groups/hrsupportaustralia
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