The Latest from Kristy-Lee

Hello and welcome to Episode 306 of The People Powered Business Podcast.

In this episode, I’m diving into a topic that sounds simple but is far harder than it should be: delegation. If you constantly feel like you’re the only one who can do things properly, or you’re frustrated that your team just doesn’t get it, the issue usually isn’t your people, it’s your delegation process. I unpack why delegation feels so hard for so many business owners and leaders, especially when no one ever taught us how to do it properly and our teams can’t read our minds.

I then walk you through my five-step framework for effective delegation, starting with deciding what you should actually be delegating, not just offloading tasks out of frustration. We talk about getting clear on the outcome so success is tangible, giving context so your team understands the bigger picture, agreeing on boundaries to create clarity and trust, and setting follow-ups that support accountability without micromanaging. Delega...

Hello and welcome to Episode 305 of The People Powered Business Podcast.

Happy 2026 and welcome back. After a short break, I’m diving straight into a question I’m hearing more and more from business owners as hiring ramps up again.

Are cover letters redundant?

In this episode, I reflect on what season many of us are in right now, growing teams, reviewing recruitment processes, and trying to hire well without wasting time or creating unnecessary complexity.

I unpack why so many businesses still rely heavily on cover letters and why, in the traditional sense, they’re no longer giving us the insights we think they are. With the rise of AI, most cover letters now sound the same, polished, impressive, and often disconnected from how someone will actually perform in your business. I share my own approach, the common bias business owners have towards strong writing and compliments, and the so called ‘trick’ application strategies that don’t always tell you what you need to know. Ultimatel...

Hello and welcome to Episode 304 of the People Powered Business Podcast!

Many rural and regional businesses work with seasonal workers, volunteers and ’88 dayers” - those young international travellers with holiday visa who need to work for 88 days in a rural or regional area in order to have their visa extended. Christmas, school holidays and other occasions mean we are often taking on staff ‘for the season’ wherever we are. In this episode Juliet and Kristy-Lee are talking about some of the challenges and opportunities in leading these people whilst keeping your core team motivated.

Anytime someone joins or leaves our team it has an impact on the culture of the team and seasonal or transient team members can bring strengths and energy or can dislocate a team and throw everything off balance.

We discuss how to bring these people into the team in ways that get the best from them and integrate them into the team as effectively as possible.

Have you had seasonal or transient workers ...

Hello and welcome to Episode 303 of the People Powered Business Podcast!

In this episode we’re continuing with our special three part series to help you plan for a powerful 2026, and looking at what to start doing when it comes to managing your team.

This episode focuses on three key things to start doing for your team as you head into the new year. We’re talking about the importance of building leadership skills within your team and investing in leadership skill development, I’m also encouraging you to start having braver conversations sooner, and to start measuring what really matters.

💡 Bonus AI Tip: Start putting AI guides in place for your team.

Links & Resources:

💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at [email protected] 

An Invitation:

If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside ...

Hello and welcome to Episode 302 of the People Powered Business Podcast!

In this episode we’re continuing with our special three-part series to help you plan for a powerful 2026, and looking at what to keep doing when it comes to managing your team.

This episode focuses on three key things to keep doing for your team as you head into the new year. We’re talking about the importance of continuing with regular meetings, consistency with curious conversations and of course the key to continued clarity.

💡 Bonus AI Tip: Keep exploring AI and looking for opportunities to integrate it in your work.

Links & Resources:

💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at [email protected] 

The 12 Days of a People Powered Christmas Specials: https://www.peoplepoweredbusiness.com.au/12-days-christmas

An Invitation:

If you’d like to connect with other businesses who are also juggling the cha...

Hello and welcome to Episode 301 of the People Powered Business Podcast!

As we head toward a brand new year, it’s the perfect time to take stock of what’s not working, and let it go.

In this episode of the People Powered Business Podcast, we’re kicking off a special three-part series to help you plan for a powerful 2026, starting with what to stop doing when it comes to managing your team.

If you’ve felt like you’ve been micromanaging, cleaning up after your team, or spending too much time on reactive people issues, this conversation will speak directly to you. We’ll cover the habits, leadership patterns, and outdated processes that are quietly draining your time, energy, and team morale, and why clinging to them might be holding your business back more than you realise.

You’ll walk away with permission to stop being the default problem-solver, the reminder that you don’t need to keep tolerating average performance, and a reality check about what it really costs to ignore toxic beh...

Hello and welcome to Episode 300 of the People Powered Business Podcast!

Wow! 300 episodes! Who would have thought that when I started planning this podcast back in 2019, and launched it in early 2020 the world of work would go through the changes it has?

Yes that’s right, the world of work is changing. More so now than in the last 5 years. So today I’m unpacking my top 3 predictions for our teams in 2026 and beyond.

From full AI integration and managing the tension and skills required, to rising to the challenge of engaging a largely disengaged workforce who are craving connection now more than ever. The business owners who stay ahead of these trends will be the ones with thriving business in 2026 and beyond.

Links & Resources:

💬 DM Kristy-Lee on Instagram @kristy.lee.billett or email me at [email protected]  

The 12 Days of a People Powered Christmas Specials: https://www.peoplepoweredbusiness.com.au/12-days-christmas

An Invitation: If you’d like to connect...

Hello and welcome to Episode 299 of the People Powered Business Podcast!

Today we are discussing the value of a clean slate! Sometimes in business, and in life, it can be simpler to wipe the slate clean and start again than it can be to untangle and rebuilt an existing mess. In today episode I walk you through an exercise around creating a structure to achieve your vision, which I call quite simply The Clean Slate Exercise. We look at how to ensure you’re not putting square pegs in round holes, training and developing your best people and how to fill gaps and deal with over resourcing, or leakage.

Links & Resources:

💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions or email me at [email protected]  

An Invitation: If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s worki...

Hello and welcome to Episode 298 of the People Powered Business Podcast!

Is your team member just going through a rough patch, or have they checked out entirely?

In this week’s episode of the People Powered Business Podcast, we’re diving into a topic that many business owners and leaders quietly wrestle with: how to tell the difference between burnout and disengagement in your team.

At first glance, burnout and disengagement can look almost identical. You might notice someone who’s normally reliable and upbeat suddenly becoming withdrawn, missing deadlines, or not showing the same drive they once did. But beneath the surface, these two experiences come from very different places. and require completely different responses from you as a leader.

In this episode, I walk you through clear, easy-to-understand definitions of both burnout and disengagement. We cover the key signs and symptoms to look out for, and why it’s essential to understand what’s really going on before you jump in w...

Hello and welcome to Episode 297 of the People Powered Business Podcast!

In this episode, we explore a significant new ruling from the Fair Work Commission that could impact every Australian employer managing flexible work arrangements. The case involves a long-term Westpac employee and her right to continue working from home, and the decision has sent ripples through workplaces of all sizes.

We unpack what happened, what the Fair Work Commission decided, and what the case means for business owners navigating the tricky terrain of hybrid and remote work. You’ll also hear about other developments you should have on your radar.

What You’ll Learn

• The details of the Westpac flexible work case and why it matters
• What “reasonable business grounds” actually means under the Fair Work Act
• Why following process is just as important as your policy
• The risks of rejecting flexible work requests without proper documentation
• Upcoming changes and trends in remote work regulation

Key Ta...