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Join the PowerBoss Experience Today

Spend 30 days with me and understand your unique boss style, design the ideal structure for your team and get the right people in the right roles to finally get you out of the weeds. Join below:

Fast-action bonus: join by 6pm Sydney time on Tuesday 13th October and get a one-hour 1:1 strategy session with me (value $500).Fast-action bonus: join by 6pm Sydney time, Tuesday 13th October Enrolment closes 5pm Sydney time, Tuesday 20th October

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Attention small business owners with 5+ staff

From Bottleneck to Boss

The PowerBoss Experience: 30 days of live group mentoring.

Work with me to go from swooping in every time to stepping back with confidence, without things falling apart, even if you don't think it's possible.

Join the PowerBoss Experience

Enrolment closes 5pm Sydney time, Tuesday 20th October.

Kristy-Lee Billett

With Kristy-Lee Billett, 25+ years helping business owners make better people decisions and build stronger teams. Host of the People Powered Business Podcast, co-host of The Australian Small Business Show.

As featured in

The Australian The Courier-Mail AHRI Organisation Member HerBusiness
You've hired good people.You've handed things over.And somehow it all still comes back to you.

Sound familiar?

“You're the one doing all the work. You're the one left to pick up the pieces at the end of the day, because things still aren't done.”

Yvonne Shepherd, CEO, Women's Fitness Adventures

Your team brings you the problems. Decisions wait until you're back. You keep telling yourself it's just a busy season. It's been a busy season for years.

You delegate more.

You hire another person.

You set up another system.

Nothing changes.

That's not a delegation problem.That's a design problem.

And that's not because you're doing it wrong. Nobody handed you the playbook.

Your business has grown, but how you lead, how it's structured and who you have on the team haven't grown with it. Handing over more tasks doesn't change that. Redesigning how it runs does.

It comes down to three things.

YOU

How you're wired as a boss shapes what you take on, what you let go of and how your team responds. Change the patterns that keep pulling you back into everything.

YOUR STRUCTURE

When roles, responsibilities and decision-making aren't properly designed, everything defaults back to you. Build a structure where ownership is clear and decisions happen without your constant involvement.

YOUR TEAM

The people who built your business aren't always the people it needs next. Work out who's in the right role, who needs to develop and where changes need to happen.

Three things. Equally important.
YOU YOUR STRUCTURE YOUR TEAM BOSS

Where all three meet is where you stop being the bottleneck and become the boss.

From Bottleneck to Boss
Bottleneck
Boss
Swooping in every time
Stepping back with confidence
Everything waiting on you
Decisions being made without you
Stuck in the weeds
Focused on growing the business
Checking and chasing everything
Clear ownership and accountability
Being everyone's backup plan
A team that can handle things

THE PLAYBOOK NOBODY HANDED YOU

Introducing the PowerBoss Experience

You built your business by figuring things out, making the big calls and doing whatever needed to be done.

And it's worked. You've built something worth protecting.

But the way you built it isn't necessarily the way to run it at this size.

You don't need another course telling you to delegate more. And you don't need another list of things to figure out on your own.

You need to change how things actually work.

That's what we do inside the PowerBoss Experience. It's the playbook, built around your business.

30 days of live group mentoring. Three parts. One aim: a business that doesn't run through you.

Kristy-Lee Billett
PART 1
YOU
Change how you lead and when you step in.
PART 2
YOUR STRUCTURE
Design roles and decisions that don't need you.
PART 3
YOUR TEAM
Get the right people in the right seats.

Not just understanding what's keeping you in the middle.Actually doing something about it.

Amy Geach

Before PowerBoss, I still carried sleepless nights and angst.

You're not quite sure if the decision you've made is right, but you know you've got to back yourself as a boss. But you still carry that angst that maybe it's not, and that self-doubt.

I actually cannot imagine running my business without being in PowerBoss at all.

Amy Geach
CEO, Health Nest and The Connection Co.
What staying the bottleneck is really costing you
1. YOUGET IT WRONG
73%
of small business owners can't disconnect from work, and stress costs the average owner over four hours of productive time every week.

When everything runs through you, you can't step away, and it costs you more than your time. Just ask your family.

GET IT RIGHT

You get to your kid's sport.You don't miss an assembly.You can step away and it runs.And you get headspace to grow it.

2. YOUR STRUCTUREGET IT WRONG
56%
of employees were sure what was expected of them in 2020. Now it's fewer than half.

When no one is clear who owns what, every decision finds its way to you, and your team never gets to do their best work.

GET IT RIGHT

Roles are well designed.Decisions are clear.Adding people is easy.And growth stops landing on you.

3. YOUR TEAMGET IT WRONG
$16,000
is the estimated cost of one wrong hire to a small business. Wrong hires stay 11 to 14 months, right hires about three years.

The wrong person in the wrong role costs you the time to manage it, hire again and train again.

GET IT RIGHT

Right people. Right roles.They stay longer.They own more.And the weight comes off you.

That's what it looks like when all three are working. The Experience is where you start making the changes.

Join the PowerBoss Experience

Enrolment closes 5pm Sydney time, Tuesday 20th October.

Sources: Xero small business research, 2026. Gallup employee engagement research, US, 2020 and 2024. SEEK and Nature small business research, 2026 (the $16,000 estimate is based on an $80,000 salary).

Meet your mentor

More than 25 years of watching the same problems play out teaches you what happens next.

Kristy-Lee Billett

Hi, I'm Kristy-Lee Billett. I've spent my career working with Australian business owners on the decisions that shape their teams and their businesses.

I've seen what happens when a business grows but the way it's run doesn't change. The owner keeps stepping in. Responsibilities aren't clear. Good people end up in the wrong roles. And I've seen what changes when those things are right.

Experience gives you something information never can: pattern recognition. When you're inside your own business, it's hard to see what you've become used to: the decisions you make automatically, the responsibilities you've quietly taken back, the people issues you've learned to work around. I can usually spot those patterns quickly, challenge what you've been accepting as normal and help you decide what to do differently.

That's what you get inside the PowerBoss Experience. For 30 days you're not left to figure it out on your own: we work on your actual business, with live sessions, Voxer support from me between them and practical changes you can start making straight away.

Young Entrepreneur of the Year
New South Wales Business Chamber Awards
Business Woman of the Year
Central Coast
Human Resources Management
Masters Degree
Psychology
Undergraduate and Postgraduate Qualifications

What I bring to the table isn't information.

You've already got access to information.

I bring experience.

Experience, perspective and clarity applied to your business.

30 days. Three fixes.From bottleneck to boss.

Your 30 days begin on 20th October, when Voxer opens, with the kick-off on Wednesday 21st October.

Kick-off: Wednesday 21st October, 1pm Sydney time, 60 minutes

Value $500
Kick-off Session: Set Up for Success

We start with your business as it is today: where decisions get stuck, where you're still too involved and what needs to change first.

  • Establish your starting point and identify the first thing to change
  • Leave knowing exactly what to do before Session 1
  • Meet the other owners in the room, all dealing with the same thing, so you stop feeling like you're the only one

Week 1: Wednesday 28th October, 1pm Sydney time, 60 minutes

Value $500
Session 1: You

Understand your unique boss operating style, so you can harness your superpowers and better understand how you best lead your team.

  • Complete your Boss Style assessment and know what your style is great at, and where it trips you up when things get busy
  • Spot the habits that keep you involved in everything, and choose what you'll do differently
  • Leave with one change to start making this week

Limited live hot seats to get my insights on your unique boss style.

Week 2: Wednesday 4th November, 1pm Sydney time, 60 minutes

Value $500
Session 2: Your Structure

Design a team structure built for where your business is going.

  • See where decisions sit today, and where they should sit
  • Design a clearer structure, with an owner for every key decision
  • Leave with the first structural change to make

Limited live hot seats to get support building the right structure for your business.

Week 3: Wednesday 11th November, 1pm Sydney time, 60 minutes

Value $500
Make It Happen: Office Hours

This is where the work moves out of the sessions and into your business. Put your new decisions into practice, tackle what's getting in the way and bring your questions to our live office hours.

  • Bring the thing you're stuck on and get it worked through live
  • Hear how other owners are tackling the same changes
  • Keep your momentum going in the week between sessions

Week 4: Wednesday 18th November, 1pm Sydney time, 90 minutes

Value $750
Session 3: Your Team

An extended session to get your plan in place and ready to implement.

  • Assess your team against the roles your business needs, with an honest view of who's in the right seat
  • Plan role changes and the conversations that go with them, with Fair Work in mind, so you don't create a new problem
  • Leave knowing the next step for every person on your team

Limited live hot seats to unpack your unique team challenges.

30 Days of Voxer Support

20th October to 20th November

Value $1,150

The sessions are where we do the thinking. Voxer is where I help you put it into practice.

For 30 days you can ask me when a decision comes up, something doesn't go to plan or you're unsure how to handle a conversation, instead of putting it off until the next session. I answer within one business day.

  • Get unstuck in the moment, not a week later
  • Learn from every question in the group, including the ones you haven't hit yet
  • Stay on track between sessions, with support when you're tempted to take something back or put off a conversation
KLVoxer, with Kristy-Lee
Day 3
I just caught myself taking a task back from Jess again. How do I hand it over without it landing on me tomorrow?
Good catch. Tell her what done looks like, then leave it with her. I'll voice memo you how I'd say it.
▶1:42
▶0:31
Perfect. Now resist checking.
Day 12
I'm mapping my structure and I can't tell who should own pricing decisions.
Let's work it out. Who makes that call today, and who should? I'll send you a voice memo.
▶2:04
Day 24
I need to talk to one of my team about a role change and I don't want to get it wrong.
Okay. There are a few things to check before you speak to them. I'll voice memo you.
▶1:56

Total value of the Experience

$3,900

Five live sessions $2,750, plus 30 days of Voxer support $1,150.

Join the PowerBoss Experience

Enrolment closes 5pm Sydney time, Tuesday 20th October.

Every session is recorded, and replays are available for a limited time after the Experience.

I don't fear issues with my team.I don't fear hard conversations.

I used to get a pit in my stomach when a team member asked for a meeting. I'd think someone's quitting, and start running through everything that could go wrong. None of it had even happened yet.

I've always got a sounding board right there.

Chantel Gilbert
CEO, Bluegum Electrical Solutions
Chantel Gilbert
Plus three practical bonuses to help you get results faster

Bonus #1: released in Session 1

Value $197
The Boss Style Cheat Guide

A short, practical guide to your own boss style that you'll actually use. It covers your strengths, your blind spots under pressure, a one-line reset question for the moment you're about to step in, and the questions to ask your team instead. It also includes a weekly rhythm and the warning signs that you're slipping back into old habits.

  • Stop being surprised by your own reactions, because you'll know your pattern before it plays out
  • Catch yourself before you swoop in, with a reset question you can use in the moment
  • Hand things over and keep them handed over, with questions that keep your team clear without you taking it back

Bonus #2: released in Session 2

Value $397
The Role Clarity Builder

Build a clear position description for any role in minutes, not hours. Answer a few guided prompts and it produces a document covering what the role is for, what it owns and which decisions belong to it. Use it for every role in your new structure, and again for every hire after that.

  • Turn your new structure into written role clarity without losing a weekend to it
  • Make it clear which decisions belong to each role, so they stop landing on you
  • Hire and review against a clear standard instead of a gut feel

Bonus #3: released in Session 3

Value $447
The Say It Right Script Creator

Turn the conversation you've been avoiding into a clear, calm script. Tell it who you're speaking to and what needs to be said, and it gives you an opening line, the points to cover and how to handle the pushback. Use it for the conversations Session 3 brings to the surface, and for every hard conversation after.

  • Walk in knowing exactly how you'll open, so you stop rehearsing it in your head
  • Stay calm and on point when the conversation gets uncomfortable
  • Get it done this week, instead of putting it off again

Total value of the bonuses

Over $1,000

Fast-action bonus: join by 6pm Sydney time on Tuesday 13th October

Value $500
The Fast-Action Strategy Session

Join the PowerBoss Experience by 6pm Sydney time on Tuesday 13th October and book a one-hour private strategy session with me, scheduled at a time that works for us both. We'll use it to pinpoint your biggest bottleneck and map what to tackle first. It's one-to-one, and it's a full hour of my time.

  • Get a clear priority for your biggest bottleneck, so you know exactly what to tackle first
  • Ask the question you wouldn't ask in front of a group
  • Get direction tailored to your business, not a one-size-fits-all answer
Join the PowerBoss Experience

Enrolment closes 5pm Sydney time, Tuesday 20th October.

Is the PowerBoss Experience for you?
It's for you if…
  • You own a business with a team of around five or more people.
  • You've hired good people, but spend more time managing than running the business.
  • You want the business to run well without every decision going through you.
  • You want an experienced person alongside you, not another course to do alone.
It's not for you if…
  • You don't have a team yet and aren't planning to hire soon.
  • You want someone to take your people problems away, not help you handle them.
  • You're looking for documents and templates, not support with the decisions.
  • You're looking for a self-paced course to work through in your own time.
What you leave with

By the end of the PowerBoss Experience, you’ll have:

A clear understanding of your Boss Style and how it shapes your business
A team structure designed for the business you're building now
Clear ownership mapped for the important roles and decisions
An honest view of who's in the right seat on your team
A clear next step for each team member, even if that's no change
A clear list of what you can stop owning yourself
Your PowerBoss Experience Investment
Five live mentoring sessionsThe kick-off, Sessions 1 to 3 and Make It Happen office hours
$2,750
30 days of Voxer supportAnswers from me within one business day
$1,150
The Boss Style Cheat Guide
$197
The Role Clarity Builder
$397
The Say It Right Script Creator
$447
Total value $4,941
Plus, if you join by 6pm Sydney time on Tuesday 13th October The Fast-Action Strategy Session A one-hour private session with me
$500

All of this for

$997

One-off payment

Join the PowerBoss Experience

Enrolment closes 5pm Sydney time, Tuesday 20th October.

30-DAY 100% MONEY-BACK GUARANTEE
30-Day 100% Money-Back Guarantee

Join the PowerBoss Experience and see for yourself. If it's not for you, you'll get every dollar back.

What happens when you join
1
You join
Your welcome email arrives with how to set up Voxer, so you're ready before it opens.
2
Voxer opens
On 20th October. Ask your first question and start getting support from me.
3
Kick-off session
Wednesday 21st October, 1pm Sydney time. We start with your business today.
Yvonne Shepherd

I don't have time to figure this out by myself. I want to shortcut the whole thing.

The most important thing I've learned is to separate processes, systems and structure from the people in the organisation. Every decision we make around structure is designed around the future growth of the business.

Everything is fixable.

Yvonne Shepherd
CEO, Women's Fitness Adventures
Frequently asked questions
What do I actually get?

Five live sessions with me: the Kick-off Session, Session 1: You, Session 2: Your Structure, Week 3's Make It Happen office hours and a 90-minute Session 3: Your Team. You also get 30 days of Voxer support between sessions and three bonus tools: the Boss Style Cheat Guide, the Role Clarity Builder and the Say It Right Script Creator.

Join by 6pm Sydney time on Tuesday 13th October and you'll also get a one-hour private strategy session with me.

When does it start?

Voxer opens on 20th October. The live sessions run on Wednesdays at 1pm Sydney time: the kick-off on 21st October, Session 1 on 28th October, Session 2 on 4th November, office hours on 11th November and Session 3 on 18th November. Voxer closes on 20th November.

Where are the sessions held, and what time is that where I am?

The live sessions run online on Zoom, and your link arrives in your welcome email. They start at 1pm Sydney time, which is noon in Brisbane, 12:30pm in Adelaide and 10am in Perth.

What if I can't make a live session?

Every session is recorded, and replays are available for a limited time after the Experience. Hot seats are live only.

How much time will it take?

Plan on one live session a week for five weeks. Each runs 60 minutes, except Session 3, which runs 90. On top of that, it's the changes you choose to make in your business and any questions you ask on Voxer, so you can put in as much or as little as you have.

What is Voxer, and do I have to use it?

Voxer is a free voice-message app, and it takes about two minutes to set up. It's where you ask questions between sessions, and you'll get an answer from me within one business day. I'll send you a how-to in your welcome email.

Is what I share kept confidential?

Yes. I ask everyone to keep what's shared in the sessions and on Voxer within the group, and you don't need to use your team members' names. Hot seats are optional, so you choose what you share.

Who else will be in the group?

A small group of business owners with teams, all working through the same three areas at the same time.

Does it work for my type of business?

Yes. How you lead, how your business is structured and who's on your team matter in every business with a team, whatever the industry. What changes is your situation, which is why the kick-off starts with your business as it is today.

I've already got a business coach. Is this different?

Great. Keep them. Your coach helps you grow the business. The Experience is about the people side of it: how you lead, how your business is structured and who's in the right seat. Plenty of my clients have a coach, an accountant and me.

How does the money-back guarantee work?

If it's not for you, email [email protected] within 30 days of the date you join and I'll refund you in full.

What happens after the 30 days?

Nothing renews. The $997 is a one-off payment with no automatic renewal. The live sessions and Voxer support end on 20th November, and replays are available for a limited time after that. If you'd like to keep working together, I'll invite you to continue with support through PowerBoss. Continuing is optional.

What other business owners say

A great resource with a mine of information about all things employee-related, as well as a network of like-minded people to know I am not alone in my journey.

PB
Patricia Boehler
Business owner

I don't know how I would have coped with the disruption and emotional upheaval of our staff turnover of 2022 without … Kristy-Lee's expertise and guidance.

TB
Tracey Bode
CEO, Zyteq

…one less thing that I need to worry about, and that is great when there are so many other things to worry about when running a business.

AC
Angela Counsel
CEO, Embrace Menopause

Brilliant. Invaluable, in particular the open Q&A sessions. A safe place to go for non-judgemental, fair and grounded advice, recommendations and compliance support.

JW
Janice Wells
Milestone Belanova
Ready to go from Bottleneck to Boss?
FROM

Swooping in. White-knuckling it. Second-guessing every decision.

TO

Stepping back with confidence. Feeling in control. Making the call with clarity.

5 live sessions30 days of Voxer3 bonus tools

Over $4,900 of value. Yours for $997.

Join the PowerBoss Experience

One-off payment  ·  30-day 100% money-back guarantee

Enrolment closes Tuesday 20th October.

Join by 6pm Sydney time on Tuesday 13th October and get a one-hour private strategy session with me.