You've got an accountant for your finances.
You've got a lawyer for your legals.
Who have you got for your HR?
Hiring. Performance management. Terminations. Three decisions that can cost you tens of thousands, and you're making all of them without expert advice.
PowerBoss gives your HR decisions the same seat at the table as your financial ones. An expert adviser who knows your business, on call, so you get the expensive decisions right.
5 places only. A short application, then a real conversation.
Spaces are limited.
As featured in
Sound familiar?
“Here's what I'd do.”
You're good at what you do. That's how you've built a successful business.
But your business has reached a point where what got you here isn't enough to get you where you want to go next.
The decisions are bigger.
The conversations are harder.
The consequences are more expensive.
Nobody hands you the HR playbook.
Making these decisions without expert advice is more expensive than you think.
- The wrong hire that cost you months of time, thousands of dollars and endless frustration before you realised they weren't the right fit.
- The conversation you avoided until your best employee resigned.
- The toxic behaviour everyone notices, but nobody addresses.
- The high performer who mentally checked out months before they actually resigned.
- The tension in the team that slowly chips away at productivity every single day.
None of these look like financial problems at first.
Every one of them ends up costing your business.
The numbers back it up
Ignoring people problems is expensive.
Sources: SEEK / Nature research, Feb 2026 (wrong-hire cost); Fair Work Commission legal cost guidance (unfair dismissal defence); Gallup Q12 Meta-Analysis, global workplace engagement research (profitability & absenteeism)
I knew I needed HR support, but didn't understand its value enough to justify it, until I realised how much I didn't know I didn't know. Between the time I've saved, being able to ask a question whenever an HR concern comes up, and being warned about legislation changes before they cost me, it's paid for itself many times over.
Loren Bartley, CEO, Impativ8
If it wasn't for your advice, I wouldn't have had the confidence to face my team and have the difficult conversations, backed by the knowledge and expertise on all HR subjects, from firing team members to out-of-the-box HR minefields.
Michael Trimblett, General Manager, Loyal I.T. Solutions
I don't know how I would have coped with the disruption and emotional upheaval of a major staff turnover without Kristy-Lee's expertise and guidance, whether it's sudden change, recruitment strategy, or just needing support and understanding.
Tracey Bode, CEO, ZyteqYou've invested in expert advice
in every other part of your business.
Just not your HR.
You don't wait until the ATO audits you to engage an accountant.
You don't wait until you're sued to find a lawyer.
You don't wait until sales dry up before investing in marketing.
As your business has grown, you've brought in expertise because you know better advice leads to better decisions.
You've probably invested in:
A new accountant.
Better systems.
Improved marketing.
Maybe even a business coach.
So why is the person making every important people decision in your business still expected to work it out alone?
There's one adviser most growing businesses never have.
Not because the role isn't important.
Because hiring an experienced HR Manager isn't realistic for most businesses with five to thirty staff.
But the need for experienced judgement is already there.
Until now, your choices have been:
- Pay a consultant who solves today's problem but disappears before the next one.
- Hire an HR Manager before your business is ready.
- Keep making every people decision yourself and hope you get it right.
Business owners understand the cost of getting their finances wrong.
They consistently underestimate the cost of getting their HR and people decisions wrong.
PowerBoss exists because growing businesses deserve another option.
Chantel Gilbert
CEO, Bluegum Electrical Solutions
"I don't fear issues with my team.
I don't fear hard conversations."
I used to get that pit in my stomach when a team member messaged asking for a meeting. I'd immediately think, someone's quitting, what now, and start running through everything that could be going wrong. None of it had even happened yet.
Now I just know that whatever it is, I'll get support, talk it through, and know I'm doing the right thing. My team feel more confident in the decisions I make too, because they know I'm backed by an expert, not guessing.
I've always got a sounding board right there. A double-check fail-safe. It takes all of the stress out of having a team.
This isn't outsourced HR.
It's something far more valuable.
You don't need someone to manage your people for you.
You need someone who helps you make better decisions about them.
That's what PowerBoss is.
When something happens in your business, you don't have to Google it.
You don't have to second-guess yourself.
You don't have to wait until your next meeting with a consultant.
You send me a message.
Whether you're working through a difficult conversation, wondering how to handle a performance issue, making a hiring decision or facing a team challenge, you've got direct access to someone who's seen it before and already understands your business.
Not generic advice.
Not a template.
Not a consultant who disappears once the project is over.
Just experienced judgement, exactly when you need it.
Voxer response time, usually within a couple of hours. Twenty years of HR and people-leadership experience, backing every reply.
I’ve gained access to support from the same person who is familiar with our business, with honest, understandable advice.
Fiona S, Business OwnerI feel supported, and being able to find reliable information when I need it is a lifesaver for a small business.
Michelle, Business OwnerSimple clarification on what I should be doing for HR.
Fiona W, Business OwnerInformation is easy to find.
Judgement isn't.
You can Google employment law.
You can buy HR templates.c
You can ask ChatGPT.
None of them know your business.
None of them know your team.
None of them have watched your business grow over months or years.
PowerBoss combines twenty years of HR expertise
with a deep understanding of your business,
so you can make the right decision for your situation,
not someone else's.
How Amy describes running her business with PowerBoss now: a critical part of her business, not an add-on. Just how she works.
"I cannot imagine running my business without being in PowerBoss."
"I actually cannot imagine running my business without being in PowerBoss at all. For me now, it's just this little marriage that goes together. If I didn't have PowerBoss, my fear would be I'd go back to how things were before I joined, and I didn't like it back there."
"Before PowerBoss, even knowing I could access things in the membership, I still carried sleepless nights, angst. You know you've got to back yourself as a boss, but you still carry that doubt that maybe you're wrong. It's not black and white, and I really didn't like carrying that full responsibility on my own."
"Once I got into it, I realised it's so much more than HR. It's how all the parts of the business fit together."
Amy Geach, CEO, Health Nest and The Connection Co.What happens when you've got an expert in your corner.
One awkward conversation.
One voice message.
One second opinion before you hit send.
That's how most PowerBoss conversations start.
PowerBoss isn't something you work through.
It's a partnership that grows with your business.
The better I understand your business, your team and how you lead, the better the advice becomes. So that's where we start, and we keep building on it as things change.
From there, I'm in your corner whenever something happens.
A difficult conversation.
A hiring decision.
A team conflict.
A resignation.
Sometimes you don't need more information.
You need someone to say, "Here's what I'd do."
That's PowerBoss.
Meet Kristy-Lee
"Twenty years of watching the same problems teaches you what happens next."
Hi. I'm Kristy-Lee Billett. For more than twenty years I've helped Australian business owners navigate the people side of running a business. I've watched the same situations play out hundreds of times, which means I can usually see a problem coming before it costs you anything.
Experience gives you something information never can: pattern recognition. When you're in the middle of a people problem, it feels unique and overwhelming. From where I sit, having seen it across hundreds of different businesses, the pattern is usually obvious, and so is what to do about it.
- Co-host, The Australian Small Business Show
- NSW Young Entrepreneur of the Year
- Master's in HR
- Host, The People Powered Business Podcast
- Degree in Psychology
- Member, Australian HR Institute
What I bring to the table isn't information.
You've already got access to information.
I bring judgement.
The kind that comes from twenty years of seeing what works, what doesn't and what happens next.
Twenty years of clients, in their own words
Real people. Real relief.
"I'm very risk averse. I knew there was an award, but I didn't know when things changed, and it's too hard to read through those convoluted documents to find the answer. Now I don't need to worry about the HR side of things."
Angela CounselCEO, Embrace Menopause
"The depth of knowledge is fantastic. It's accurate and practical, both really critical for us as a small business. They get the small business environment. A better understanding of my responsibilities and my staff's."
Jayne GallagherHoney & Fox
"Relief. Knowing we can get clarity on the things that only come up occasionally. We're not working in that arena all the time, so we don't have to remember where we put that snippet of advice. A direct point of call."
Janice WellsOffice Manager, Milestone BelanovaThe investment
A short application, then a no-obligation conversation to see if this is right for you.
One good people decision can save you tens of thousands.
One bad one can cost you tens of thousands.
PowerBoss exists to help you make the good decision,
not the expensive one.
The alternatives?
$997 a month isn't really a cost decision. It's a risk decision.
Here's how to apply:
- ApplyComplete a short application so I can learn about your business, your team and what you're looking for. It takes around five minutes.
- Let's talkIf it looks like PowerBoss could be a good fit, we'll have a genuine conversation about your business, your challenges and whether this is the right next step for both of us.
- Get startedIf we both decide to move forward, you'll be set up on Voxer within days and we'll begin building a deep understanding of your business, your team and the way you like to work.
Yvonne Shepherd
CEO, Women's Fitness Adventures
"Everything is fixable."
The most important thing I've learned is to separate out processes, systems and structure from the people in the organisation. Every decision we make about structure is designed around the future growth of the business, and where we see it in six months, a year, five years' time. I don't have time to figure all of this out by myself.
My goal is to have a team that loves the business almost as much as I do.
"I've already got a business coach."
Great. Keep them.
Your accountant helps you make better financial decisions.
Your lawyer helps you manage legal risk.
Your business coach helps you grow the business.
PowerBoss helps you make better decisions about your people.
Those decisions deserve the same level of expertise as every other part of your business.
That's why so many of my clients have a coach, an accountant and me.
Is PowerBoss right for you?
PowerBoss is designed for business owners who…
- You have a team of around five or more people.
- You're making the people decisions and you want an experienced sounding board.
- You'd rather ask one question than spend three hours second-guessing yourself.
- You want advice that's built around your business, not generic HR templates.
PowerBoss is probably not the right fit for you if…
- You don't have a team yet and aren't planning to hire soon.
- You already employ an experienced and qualified in-house HR Manager.
- You're looking for someone to take over your HR rather than helping you become better at it.
- You're only looking for documents or templates because you think that's what HR and people management are about.
Making sure it's the right fit
When you apply, we get on a call. That conversation is where we work out whether this is genuinely the right move for both of us, not a sales pitch dressed up as a chat. I only take on clients I'm confident I can help. If it's not the right fit, I'll tell you, and point you towards what is.
Support built the way you want it
Once you're in, we build the cadence around how you actually work. Some clients live on Voxer. Others prefer a scheduled Zoom call, or email. You choose. We build this for you, and we adjust as we go.
Why there are only 5 places: PowerBoss is my private mentoring service. You get direct access to me, on call and ready to support you during business hours, whenever you need it. To make sure I can actually deliver that, I cap PowerBoss at 5 clients. No teams. No junior HR people. No call centres. No chatbots. Just me. Most clients stay for years, so places open rarely.
I believe business owners deserve real HR support, the same way they’ve got an accountant for their finances and a lawyer for their legals.
PowerBoss is that seat at the table.
Frequently asked questions
What if I don't have a burning problem right now?
That's normal, and it's actually a good time to start. Think of PowerBoss as an insurance policy for your people decisions: you don't need to be using it every week to get the value of knowing it's there the moment something does come up. Some clients lean on it constantly, others barely touch it in quiet months. We tailor the rhythm to how you actually work.
Will this just be one more thing on my plate?
It's built to be the opposite. There's no session to schedule, no homework, no extra meeting to prep for. You reach out on Voxer when something's actually happening, in the moment, not on a schedule. Most weeks it takes minutes, not hours.
What happens after the first three months?
At the end of your first three months, you'll have your roadmap for the year ahead. You get to choose whether to keep going month to month. Nothing changes. We just keep going.
Is this the same as your membership (People Powered HR)?
No. People Powered HR gives you the resources, templates, checklists and general advice you need to run HR yourself, in a group setting. PowerBoss is different. It's private, direct access to me personally, tailored to your specific business, on every situation as it comes up. Think tools versus judgement.
Do you do my HR for me?
In your first three months, I review your HR foundations, flag any compliance gaps, and show you how to fix them. Ongoing, PowerBoss isn't a document-writing service. It's judgement and strategic guidance on whatever's in front of you, compliance included.
Is this outsourced HR?
No, it's actually the opposite. The whole point of outsourced HR is that it becomes someone else's problem, someone else dealing with your people because you'd rather not. PowerBoss doesn't take you out of it. You still make the calls. I just make sure they're the right ones.
What if it's not the right fit?
That's exactly why we have a call before we start working together, an honest, no-pressure look at whether this is the right move. If PowerBoss isn't right for you, I'll say so, and point you towards what is.
How quickly do you respond on Voxer?
Same business day, every time (usually within a couple of hours).
What if I need to step back or cancel?
After the initial three-month commitment, you're free to step back or cancel at any time. No lock-in, no long contracts, just an easy off-ramp if you need it.
How is this different from hiring an HR manager?
An experienced HR manager costs a full-time salary, typically $150,000 or more a year in base pay alone, before you add super and everything else that comes with employing someone. Unless you've got 50 or more staff, you don't need that overhead. PowerBoss gives you that senior-level judgement directly, without it.
There's also a structural problem an internal HR manager can't solve. They work for your team as much as they work for you, so on the calls that affect your people directly, they're rarely in a position to be fully objective. I'm not on your payroll and I'm not friends with your team. My only job is backing you.
You've been making these decisions on your own long enough.
PowerBoss puts an expert in your corner before the decision, not after it's cost you.
Apply for PowerBossPowerBoss is intentionally limited to five clients so I can provide the level of access and support every client deserves.