The Latest from Kristy-Lee

"If it can not be measured it can not be managed" - Peter Drucker

When was the last time you contemplated creating KPIs for your team?

KPI's, Key Performance Indicators, Key Success Criteria or any other term you would like to use are essential to drive employee performance, productivity and engagement.

Too often this task lands firmly in the 'too hard basket' because let's be honest it's not the easiest task to do.

Done poorly, creating KPIs are an utter waste of time. For many of you who have been in the position where you have been allocated or managed staff with ineffective KPI's, this will have undoubtedly influenced your desire to develop better targets for your future teams.

If this sounds like you, I am going to challenge you to rethink your approach today. I am challenging you to set just 1 KPI for each role over the next week, and 3 big ones for your business or team.

Why?

Our team members fundamentally want to know 3 key things from their leaders:
1) What do we expect ...