The Value of a Code of Conduct

blog Sep 06, 2023


Policies that support your business and team


If you run a business or an organisation, the Code of Conduct is one policy you want to invest in.

Creating policies for your business might not be the most exciting task, we get it – but some guidelines are essential, and this is one of them.


Having a code underpins and informs almost everything your business does, from communication best practices to acceptable and unacceptable behaviour. In this blog post, we explore what a Code of Conduct is, where and why it's useful, and how it can significantly benefit your business.


What is a Code of Conduct?


A Code of Conduct is a formal document that outlines the guiding principles, standards, and behavioural expectations for all team members within your organisation. It serves as a set of rules and guidelines that govern interactions, communications, and behaviour between employees, management, and other stakeholders.


A well-designed Code of Conduct promotes ethical behaviour, creates a positive work environment and culture, and ensures consistency in organisational decision-making.


Consider your Code of Conduct a blueprint for "how we do things around here."


What’s the point of a Code of Conduct?

A Code of Conduct is a fundamental HR policy every business should have.

It provides a shared framework for behaviour and communication, fostering clarity and consistency throughout your organisation. Whether you're a small business or a larger one with multiple divisions, a well-crafted Code of Conduct is invaluable.


A single Code of Conduct can suffice for smaller businesses, whereas in larger organisations with several departments, you can also have department-specific Codes of Conduct. Remember that the organisation-wide Code of Conduct will override any department-specific ones.


To ensure your employees stay updated with the Code of Conduct, embed them into regular training like Toolbox Talks or all-staff meetings and include them in onboarding and orientation processes. During this session, break down this policy, including the nuances, definitions, expected behaviour, and what's unacceptable.

Ensuring clarity around your workplace Code of Conduct can help guide all your employees as well as avoid unfortunate behaviour and incidents from occurring because everyone’s on the same page.


Why do I need a Code of Conduct?


Now, why are these policies like this so crucial?


Here's why:


  1. Clarity and Consistency: A Code of Conduct establishes clear expectations for behaviour and communication. It ensures that everyone in your organisation understands what's expected of them and reduces misunderstandings.


  1. Prevention of Performance Issues: By setting clear parameters for behaviour, a Code of Conduct can prevent performance issues from arising in the first place. Behaviour-related problems are less likely to occur when everyone follows the same guidelines.


  1. Performance Management Tool: In cases where performance issues arise, the Code of Conduct becomes a robust tool for performance management. It provides a reference point to address behavioural concerns professionally and promptly.


  1. Accountability: Your team becomes accountable for adhering to the Code of Conduct. It encourages responsible behaviour, fostering a positive and respectful work environment.


  1. Professional Image: A well-defined Code of Conduct makes your business look professional and responsible. It's valuable, especially when attracting employees from larger organisations who expect structured policies.


As you can see, there are many benefits to having an up-to-date and relevant Code of Conduct for your workplace – so invest the time to create it, update it and ensure that your team knows about it.


Not fun but necessary

While keeping up with compliance might not be the most exciting task, a Code of Conduct can be a game-changer for your business.


It sets the tone for professionalism, accountability, and positive behaviour in your workplace through setting clear guidelines and expectations.


If you haven't already, consider implementing or revising your Code of Conduct – it's an investment that pays off in a harmonious and productive work environment. A positive and supported work culture allows your team and your business to perform at its best – and what business owner or manager doesn’t want that?


If you’ve got any questions about your business’ Code of Conduct, we’d love to hear from you. Join our free Facebook Group (details below) or get in touch directly.

An invitation to join a thriving business community

If you own a business or lead a team within a small to medium-sized business, we'd love you to join us over in our free Facebook Group. Each week, I provide free training and updates in the group, so you’ll be alerted whenever there is something new. Plus, it’s a great place to connect with other business owners, leaders and managers in a group focused on all things HR, people and team management. We’d love for you to join us




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