The Latest from Kristy-Lee

Hello and welcome to Episode 239 of The People Powered Business Podcast.

Today we are continuing the conversation on performance reviews, but today we are focusing on retention – and looking at how conducting effective performance reviews improves retention and reduces turnover.

We kick off this episode by taking a look at some of the ways reviews create engagement and ultimately this drives improved retention. We look at reviews as development opportunities and aligning the right development plans with individuals career goals and objectives. We go on to look at the role of reviews in succession planning in your business and how it can highlight training and development requirements.

Finally we look at the feedback you receive as a business owner or manager in review meetings, and how taking this feedback and information to create positive change in your business plays a role in improving retention.

As always, I’d love you to join us inside our free Facebook Group, HR Support for ...

KPI’s, Key Performance Indicators, Key Success Criteria or any other term you would like to use are essential to drive employee performance, productivity and engagement.

Too often this task lands firmly in the ‘too hard basket’ because – let’s be honest – it’s not the easiest task to do.

“If it can not be measured it can not be managed” - Peter Drucker

When was the last time you contemplated creating KPIs for your team?
Done poorly, creating KPIs are an utter waste of time. For many of you who have been in the position where you have been allocated or managed staff with ineffective KPI’s, this will have undoubtedly influenced your desire to develop better targets for your future teams.

If this sounds like you, I am going to challenge you to rethink your approach today. I am challenging you to set just 1 KPI for each role over the next week, and 3 big ones for your business or team.

Why Create KPI”s?

Our team members fundamentally want to know 3 key things from th...

Hello and welcome to Episode 238 of The People Powered Business Podcast.

Today we are continuing the conversation we started last week on performance reviews, but today we are focusing on timing – and looking at how often you should be doing performance reviews.

We start today's episode by discussing how the regularity of reviews impacts engagement and productivity. I shared some statistics and data to help demonstrate this including:

An article from Cultureamp that found that “companies that conduct effective performance reviews are 30% more likely to meet their financial goals”.

Research from Gallup that found that “80% of employees who have received meaningful feedback in the last week are fully engaged”

And finally an article from Smartcompany referencing Gallup research that showed that conducting performance reviews boosts productivity by 56%!

We then looked out how to choose the right cadence and timing cycle for reviews in your business. The thing is, there is no one-size...

Giving positive feedback may seem straightforward, but when done with authenticity and intention, it can transform how your employees feel about their work and their contribution to your business. As a business owner, mastering this skill is key to building a motivated and high-performing team. Let’s explore how you can give positive feedback that resonates and drives meaningful change.

The Power of Positive Feedback                           

Positive feedback isn't just about making your employees feel good. It plays a pivotal role in employee engagement, retention, and overall job satisfaction. When you offer meaningful and constructive feedback, you help reinforce behaviours that align with your business goals and values.

Employees who feel valued and appreciated are more likely to stay with your company and perform at their best.

Business owners often find themselves balancing various tasks, from managing day-to-day operations to driving long-term strategy. In the mi...

Hello and welcome to Episode 237 of The People Powered Business Podcast.

Today we are tackling a topic that I know many business owners struggle with, and that is conducting effective performance reviews.

Maybe you can relate. Perhaps you’ve found that your reviews aren’t very meaningful, or that you want it to be consistent – but time constraints get in the way. Maybe you aren’t sure what questions to ask, or you have managers in your business that need training on how to do them. Like many people you may be worried about how to do reviews that don’t result in a pay rise request, or you aren’t sure how to give specific feedback. Let’s face it, we know reviews can be anxiety provoking for everyone involved.

So today I am going to share with you why reviews are so important, the 5 most common mistakes I see business owners make when it comes to conducting reviews, and I’m encouraging you to take one action step towards implementing or improving your reviews.

As always, I’d love you ...

The term ‘employee engagement’ sounds like one of those HR buzz words which fade in and out of popularity over time.

However, the concept behind it is not a new one, and the impact it can have on an organisation's bottom line results in terms of profitably, efficiency and revenue generation should not be underestimated.

Defining Engagement

So, how do we define it? Employee Engagement ultimately is a level of an employee's commitment and connection to the organisation. Two keys words commitment and connection, both are critical to engagement. Commitment in not only showing up, but giving their absolute all, and connection not just to their job, but to a cause or calling bigger than them, their roles or perhaps even this organisation. Connection to the leaders, to their colleagues and to the important part their role plays in achieving something bigger.

To put it simply, engagement refers to the extent to which an employee is willing to go above and beyond, commit that extra bi...

Hello and welcome to Episode 236 of The People Powered Business Podcast.

We talk a lot in business and leadership circles about our communication styles don’t we?

About how we deliver our message, how we give feedback, the words we use, our tone, pace, timing.

We talk a lot about talking, but less about listening, so that’s what we’re tackling today.

In today’s episode we look at why listening effectively as a leader is so important, I unpack the 4 types of listening as discussed in this HRM article and we look at how to adapt and leverage your style and the different styles to the occasion.

As always, I’d love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about what’s working for you and any challenges you might be having.

Join Here.

https://www.facebook.com/groups/hrsupportaustralia

How are you increasing the chances of keeping great team members onboard?

If you employ or manage staff in any capacity, you’ll know what a sucker punch it can be when a great staff member turns in their resignation, perhaps out of the blue, or even hints at the idea of moving on.

Finding great staff is like winning the lottery but keeping them long-term can prove tricky depending on a variety of factors. Post pandemic, we’re seeing trends that reveal keeping great staff is becoming even more challenging but there are some essential things you can do to keep great people in your team, longer.    

Why do you want to keep great staff in your team in the first place?

The most obvious reason would be because they’re great. You can trust them, they are reliable, they show up and they do great work and you don’t have to worry about them – what’s not to love about keeping great staff?

The great players in the team you already have are part of what makes the fabric of your culture ...

Hello and welcome to Episode 235 of the People Powered Business Podcast!

Today I am delighted to be joined by guest expert Stacey Hughes from Stacey Hughes Co to talk all thing Meta and LinkedIn paid ad campaigns for your recruitment projects.

Stacey spent years learning how to craft compelling recruitment ad campaigns via Meta in her Allied Health practices, and now specialises in working with business owners to learn how to run profitable ads through her Fab Ads Club.

In today’s discussion we unpack:

• When Meta or LinkedIn ads can work for recruitment;
• The various strategies to consider;
• What types of content and visuals work best;
• Thinking about which platforms your ideal applicant is spending time consuming content on;
• What application processes work best;
• And much more!

If you’d like to connect with Stacey, her website is https://www.staceyhughes.co/homepage

Her Instagram handle is @staceyhughes.co

And you can find her on LinkedIn here - https://www.linkedin.com/in/...

“I can’t make a decision because you have presented 2 great candidates – if we hired one of them we’d always wonder whether the other would have been better....”

This was the exact words that came out of the employers’ mouth after we had carefully and meticulously conducted a thorough and rigorous recruitment campaign for them, providing a strong shortlist. So strong in fact that they simply couldn’t (and didn’t) make the final decision. Whilst the team rightly pointed out that we had done such a stellar job we made it difficult for the employer to choose, I found the situation fascinating.

How does it sound to you?

Ludicrous? Funny? Typical?

At first, I assumed that really they just didn’t want to hire anyone, that it was a total waste of time and resources because they clearly had no intention of hiring – I mean surely one candidate stands ahead of the other for their needs?

But as I reflected on this, I wondered how many other small businesses are letting indecision...