The Latest from Kristy-Lee

Hello and welcome to Episode 208 of the People Powered Business Podcast!

Today we are talking about one of the most common frustrations I hear from business owners ‘my people aren’t listening to me’.

Have you ever felt that way? Maybe that you’re talking, but your message isn’t landing, or that you’re going around in circles, and it feels like you’re repeating yourself and nothing is changing.

In today’s episode we are discussing the signs and symptoms that we see when it looks like our people aren’t listening and I share with you the 3 most common reasons it can appear that your team aren’t listening.

Spoiler alert – all 3 things are on us! They are things we might be doing, or not doing – so are totally in our control to fix.

An Invitation

Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – HR Support for Australian - Businesses - https://www....

One of the most common, and annoying, challenges we face as business owners is when we have a staff member who is frustrating us! Sound familiar?

It takes up headspace, energy, time, and ultimately distracts us from focusing on more positive actions and activities in our business.

It Can be Subtle

Often, we can clearly identify why we are so frustrated, but sometimes it more subtle, and even hard to put your finger on, and these are the trickier situations to manage. When we are clear on why we are frustrated, we can talk to the employee, articulate the problem, state what needs to change and work on a path forward. Whereas when the issue is more subtle and difficult to identify, it’s hard to know what to do. What ends up happening is the frustration builds, and often we lose sight of what we originally were reacting to, and everything starts to frustrate us when it comes to that team member.

The Importance of Clear Expectations

Fundamentally, when we are frustrated with one...

Hello and welcome to Episode 207 of the People Powered Business Podcast!

In today’s episode I am joined by award winning entrepreneur and wealth coach, Jackson Millan, who is also known as the Wealth Mentor.

Jackson is the author of international best-selling book ‘Enjoy The Journey: Creating Wealth & Living The Life You Desire’ which has been featured on best seller lists in 8 countries across 15 categories.

Jackson is an absolute master of profit and wealth for business owners and has helped his clients build over $2 billion in combined wealth. He specialises in helping 6 and 7-figure business owners who have a great business model and can make the cash but struggle to hold onto it. His signature solution called The Wealth Mastery Machine helps his clients automate and systemise their financial management so they can get confidence and clarity with their money and create financial freedom faster.

In todays’ discussion we discuss the concept of financial freedom for business owner...

When managing staff tests your grip on reality

Put a group of strangers together in a room. Give them some constraints and take away certainty. See what happens. This is essentially what happens in many workplaces where strangers haven’t been nurtured into a team cohesively and consistently. Leave a dysfunctional team alone for long enough and you might eventually think you’re living within a horror story!

This is why leaders are so important in the workplace. The role and responsibility of leaders are to nurture their team members. It’s also to catch any issues that start out as weeds before they take firm root in company soil.

But how do you know when you, the leader, are the problem?

As leaders, it’s easy to absolve ourselves immediately and look outward for the issue. And sometimes it is an issue with a system, a process, a situation and another person. Sometimes it could be you. Developing a healthy sense of self-accountability is crucial for a leader.

There’s no...

Hello and welcome to Episode 206 of the People Powered Business Podcast!

In today’s episode I am sharing some real life examples from our People Powered HR Members and Power Boss Coaching Clients who have revolutionised the way they lead and manage their teams, and the success of their teams, with just 1 thing.

Now this ‘1 thing’ might be different for everyone, and will differ depending on where you are at with your team growth journey. The key is though, it is possible to implement just 1 thing and it be a complete game changer in your business.

The examples I share today include finally starting performance reviews after 12 years, implementing a proven resume screening framework, stepping up and building confidence, focusing in on retention of staff and switching up your thinking when it comes to creating roles in your business.

I hope this episode gives you some inspiration to implement 1 new thing with your team that could be the game changer for you.

An Invitation

Would you...

We all know the feeling, we’re losing sleep, we’re avoiding the person at work, we’re angry, frustrated and tearing our hair out. We have an employee who is not performing, not showing up how we want them to at work or behaving in a negative way, a way that isn’t sitting right with you.

We can’t always quite put our finger on the exact issue, it’s just not quite right, but it’s wrong enough to be consuming our time and attention. Or maybe it is more obvious, but we feel like we’re going over the top if we bring it up – we don’t want them to feel like we are micromanaging them or pulling them up for something that feels petty and insignificant (yet the fact that it’s consuming our time and attention does in fact mean that at some level it is significant to us).

So, we tolerate it, whether it’s behaviour, attendance, performance or something else, we tolerate it. We think maybe it’s not that much of a big deal, or maybe it’ll be short term, or surely they will realise soon and fi...

Hello and welcome to Episode 205 of the People Powered Business Podcast!

In today's episode we are answering a loyal listeners question.

Each month I will be answering a question from one of our listeners as part of our ask me anything series. Today's question comes from Cat Matson of Impactful Presenters.

Cat’s question is:

I'd like to know how to craft position descriptions for virtual team members. I find myself thinking 'I need some help, and I want them to be virtual', and then I go down the path of 'what can a VA do', rather than crafting a PD (or a set of PDs) that articulate what I want. 

I think this is a great question and one that many business owners wrangle with as they grow their teams.

Today I share the problem with the term ‘VA’ and how it’s messed up our thinking somewhat.

I also discuss the similarly between virtual and in person team, but the difference between an employee and a contractor. For a deep dive on that topic check out Episode 77 – When is a Contrac...

No less than once a week I’ll get a call, or question online, that goes a little like “I have a problem with a staff member, they are getting their job done but they aren’t being a great team member, I can’t quite put my finger on it but every time I raise an issue with them they have an excuse, there is always some reason things haven’t gone to plan”. Does this sound familiar to you? Have you had someone like this on your team before?

Sure enough, after a few questions my typical conclusion is – you have someone who is below the line. What line? Great question!

The Above the Line – Below the Line Framework

I first became aware of this framework probably about 15 years ago, I’d heard about it conceptually but when I really noticed this as a powerful framework for teams when I worked with a business who really embraced the concept so much that their team used the language in their day to day operations – this is when I really started to pay attention to this concept.

Who conceptu...

Hello and welcome to Episode 204 of the People Powered Business Podcast!

In this episode we tackle a topic that many business leaders grapple with: the balance between genuine support for employees and taking on responsibilities that aren't rightfully theirs.

Today's episode dives deep into the tendency to feel responsible for every aspect of your employees' lives, from their career growth to their personal happiness.

I addresses the common pitfalls of assuming responsibilities that extend beyond the scope of our role as a business owner. The episode highlights that the happiness of your employees is not your sole responsibility. This may challenge conventional wisdom, but I contend that allowing individuals to take ownership of their happiness is vital for their personal growth.

The discussion unfolds into recognizing the signs of responsibility creep, where leaders find themselves being quasi-counselors or life coaches instead of focusing on their core responsibilities. I draw on...

As business owners and leaders, we often find ourselves spending our entire day dealing with people, managing their needs, and navigating the complexities of teamwork.

But what happens when we slip into the mindset of a non-boss boss?

When we started our journey into entrepreneurship or embarked on our careers, we may not have anticipated that managing people would consume so much of our time.

Yet, as business owners and leaders, we often find ourselves overwhelmed by the responsibility of dealing with our team members.

The desire to avoid conflict, lack of clear direction, and the tendency to please everyone can push us towards becoming a non-boss boss – and there are clear reasons why this is ineffective for you, your team and your business or organisation.

Understanding the Non-Boss Boss Mindset

The non-boss boss is characterised by a hands-off approach to leadership. They avoid conflict, lack clear direction, say yes to everyone, and struggle to lead by example. Key...