The Latest from Kristy-Lee

How frustrating is it when you have someone on your team who you know has so much potential, is actually really great at their job and everyone really likes them - but it’s like they are just going through the motions? They get the job done, but only just, they certainly don’t show initiative and you just want to shake them because you know they are capable of so much more, of doing a much better job.

You know they are smart, capable, skilled and you’re frustrated that you’re not seeing their best.

Here's what you’re dealing with when it comes to these people – it’s not that they are lazy – they simply lack motivation.

Why is that your problem you ask? Well, you know how hard it is to find great staff right? So, you don’t want to exit them and have to go through the recruitment process again. Add to that the fact that by proactively working to improve motivation you are actually improving employee engagement – and that can result in a bottom like increase in profits of more...

You know the feeling, you’re frustrated, you feel like you’ve tried everything, there has been training, opportunity to improve, endless meetings – you’re wondering what else you can possibly do.

This staff member is not performing, but should you really be looking to end their employment?

Surely there is another way?

The thought of firing them feels overwhelming, mean and let’s be honest, the thought of recruiting for the role again doesn’t exactly have you jumping with excitement.

So ,you’re looking for a sign, something that will tell you which way you should go. But the reality is if you leave it that long, looking for a blindingly obvious sign, it’s likely you’ve let it go too far.

If you’re waiting for your employee to make the decision for you and exit themselves, there are certainly some signs you can be looking out for.

High absenteeism is the #1 sign the person has ‘checked out’ and if they are not actively looking to exit, they certainly aren’t planni...

As a business owner or manager, it can often be difficult to determine an applicants exact practical skills simply by reading their resume and conducting an interview. All job seekers are determined to make the best impression they can at interview, and that will include how they answer questions and what skills they do and don’t possess.

Whilst in an ideal world we would take everyone’s comments at face value and trust the accuracy of the words that are spoken, the reality we all experience as Managers is that it’s not always this simple.

In addition, the quality and type of work expected at one place of work may vary greatly to the expectations you have of your staff. Workplaces, quality standards, culture and practices in any industry are not created equal, so how else can you determine if this employee is in fact a perfect fit or you will be trying to squeeze a square peg in a round hole?

One method which is not always appropriately utilised are ‘work trials’ where you ...

• #10 Episode 85 – The Power of Outsourcing to Grow Your Business
• #9 Episode 70 - Leading Well When You’re Having a Bad Day
• #8 Episode 88 – Dealing with Difficult People at Work
• #7 Episode 68 – Growing Your Business with a VA
• # 6 Episode 10 – Are You Tolerating Too Much
• # 5 Episode 77 – When is a Contractor Not a Contractor
• # 4 Episode 76 – The 6 Real Reasons You Have Performance Issues
• # 3 Episode 4 – Remote Work Success Secrets
• # 2 Episode 71 – Understanding and Cultivating Workplace Culture
• # 1 Episode 21 – Mastering Delegation

You’ve done it! You’ve found the PERFECT person for the role. They have all the skills and experience you are looking for, they have accepted the proposed salary, you think they’ll be a great fit, and the team are super excited to have them joining you in a few weeks time.

And then your email ‘dings’. Thinking noting of it you go check your email, see it’s from the new employee, but as you start reading your enthusiasm turns to uncertainty, disappointment, anger or frustration.

Their email is informing you that their current employer has made a counter offer, an offer that is too good to pass up, and they can no longer accept your offer to join your team.

Ever been in that situation? Frustrating is an understatement isn’t it?

Counter offers are one of the trickiest things to navigate, do you go back and offer more? Do you negotiate? Or do you just let them go and decide that it wasn’t meant to be?

Conversely, what do you do when the shoe is on the other foot, when o...