The Latest from Kristy-Lee

If you’ve ever found yourself wondering whether your team is truly being productive or just looking busy, you’re not alone. It’s a common problem. But with the right mindset and measurement strategies, it’s a problem you can solve.

Productivity Isn’t About Being Busy - It’s About What Gets Done
We throw the word "productivity" around a lot. Businesses want more of it. Governments are worried we’ve lost it. And teams are often confused about what it actually means.

Here’s the truth: productivity isn’t about how busy someone looks or how many hours they spend in front of a screen. It’s about what gets done—and how efficiently it's done.

Productivity vs. Busyness: Know the Difference

Somewhere along the way, we started equating long hours and full calendars with output. But the two are not the same.

Being busy means filling time. Being productive means achieving results.

This confusion became particularly apparent during the pandemic when businesses transitioned to remo...

Hello and welcome to Episode 285 of the People Powered Business Podcast.

Today we’re bringing you a tech tip episode – but I’m not recommending a system – in fact the opposite. I’m sharing how you can use what you’ve already got to solve your HR admin headaches and why you don’t need a HR system or expensive software subscription to do that for you.

To start with I encourage you to do an audit of what you already have, what those systems can do for you, and then really looking at where you do have gaps, and what specifically you need to solve them.

We then look at using your existing workspaces, whether it’s MS Office, Google Suite or something else and leverage and that more effectively. Are you using the integrated AI in those programs to shortcut things and create tools such as spreadsheets to support you?

And of course we touch on AI and I share how I’m using Chat GPT and Chrome Extensions to help with HR tasks in my business and to support members of our People Powered HR Comm...

Offshore Workers and Australian Employment Law: A Wake-Up Call for Business Owners

In an increasingly global business environment, hiring offshore virtual assistants (VAs) and contractors is common practice.

The appeal is obvious - cost savings, round-the-clock productivity, and access to a broad talent pool.

But a recent case involving an offshore worker from the Philippines and an Australian company has thrown a serious spanner in the works for those assuming that overseas workers are automatically exempt from Australian employment law.

This case has been labelled a watershed moment. And if you're an Australian business owner engaging offshore contractors directly, it's time to sit up and take notice.

The Case That Changed the Conversation

The focal point of this legal storm is a worker in Manila, Philippines, hired by a Brisbane-based business to provide paralegal services. Though engaged as a ‘contractor’, or as the employer thought that was the arrangement, the w...

Hello and welcome to Episode 284 of the People Powered Business Podcast.

I have a bit of a theme going at the moment which I’m calling ‘Compliance Quarter’ and today we’re taking a look at the looming deadline for small business to comply with the new right to disconnect laws.

In this episode we unpack what the right to disconnect is and what it actually means, we discuss the implementation, pathway and why this matters for small business now and we take a look at what will it actually mean for your businesses in practical terms.

I also share some real life examples of what I am seeing play out with the clients I am working with and how they are implementing the right to disconnect.

An Invitation:

If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.

Join Here - https:...

In the ultra-connected ‘always contactable’ world, the lines between work and personal time have been becoming increasingly blurred, and for some maintaining a healthy work-life balance has become increasingly challenging.

The constant accessibility and expectation to be available outside of work hours can take a toll on employees' well-being and personal lives. However, a new legislation called “The Right to Disconnect” aims to address this issue by granting employees the right to disconnect from work-related communications outside of their designated work hours.

Understanding the Right to Disconnect

The Right to Disconnect legislation is designed to protect employees from unreasonable out-of-hours contact from employers, suppliers, contractors, and customers.

It does not prohibit employers from sending emails or messages outside of work hours, but it grants employees the right not to read or respond to them.

This legislation acknowledges the importance of work-life b...

Hello and welcome to Episode 283 of the People Powered Business Podcast.

I have a bit of a theme going at the moment which I’m calling ‘Compliance Quarter’ and today we’re taking a look at the recent changes to casual employment.

We discuss what changed and when, the new definition of a casual that was inserted into the Fair Work Act last year, an update to Casual Conversion pathways and why the onus is on you as the employer to get it right.

In  August 2024 a new definition of what constitutes a casual was inserted into the FWA (so it’s law). From this point of time onwards, employers had a legal obligation to ensure that if they engaged someone as a casual employee, they had to meet this definition.

The casual definition requires that an employment relationship must:

1. Have no firm advance commitment to continuing and indefinite work (like a guaranteed weekly roster); and

2. Entitle the worker to casual loading or a specific casual rate under a modern award, enterprise agreeme...

Were you like me, and one of those kids who would ask ‘why?’ all… the… time?

My parents must have lost count of the number of times I said ‘but why’ and kept asking and asking and asking until I had a satisfactory answer, and I quite often didn’t.

Our Natural Curiosity

As young ones we are naturally curious, some more than others, but we all have a natural curiosity, and it seems that as we grow older, wiser, more experienced, we stop leaning into that curiosity. We become quicker to make assumptions, to assume we know the answer, to make educated guesses. That serves us well some of the time, but a lack of curiosity can also have its downside – we miss things, we miss the truth, we make false assumptions, and we make decisions based off half-baked information.

The Decline in Our Curiosity

I first witnessed this fading in true curiosity when completing a major research paper for my university studies, when I was studying criminology and forensic psychology. We were looki...

Hello and welcome to Episode 282 of the People Powered Business Podcast.

Today I’m sharing a conversation I recently had with Juliet Robinson over on the Grow Your Influence Podcast.

So often when we are recruiting new people into our teams, we are doing it under pressure. We need someone NOW and it can be tempting to just fill the job that has been created, rather than thinking strategically about the skills we need in our team.

When we’re recruiting we often bring in people like us. People we can relate to in interviews so we think they will fit in the team and we can train them up for the job. Sometimes that works. Often it doesn’t. And either way, it takes a lot more time and energy that taking a skills-based approach in the beginning.

In this episode Juliet and Kristy-Lee talk about the challenges of recruiting for a skills-based team that also ‘works’. That is, the new joiners ‘fit’ with the team culture and have the skills to contribute immediately, even if the way they work...

Managing a team shouldn’t feel like never-ending fire-fighting. Yet for many business owners, the dream of having a high-performing, self-sufficient team quickly turns into a cycle of micromanaging, reactivity, and frustration.

I’ve heard everything from ‘it’s like herding cats’ to likening team leadership to a game of Whak-a-Mole. And we all find ourselves there at some point or another.

The good news? You don’t need to burn everything down and start again to make things better.

Small shifts in how you lead can lead to big transformations. Forget about complete restructures or chasing unicorn hires. Focus on these three simple but powerful habits to move from chaos to clarity-and watch your team rise with you.

Why Big Change Isn’t the Answer

When things start to feel stuck, many business owners assume the solution is to tear it all down: hire new staff, adopt new systems, or overhaul the structure entirely.

But in reality, these large-scale changes often create mo...

Hello and welcome to Episode 281 of the People Powered Business Podcast.

Today we’re tackling a topic which I can’t believe we haven’t discussed before in isolation on the podcast – productivity.

I’ve been having a lot of conversations recently about team productivity – and a lot of business owners seem to have busy confused with productive.

In addition there is a lot of chatter more broadly about productivity declining, ways we can improve it and why it matters.

So in this episode we will look at what productivity actually means, why it’s important to monitor it, and how you might go about measuring (and improving) productivity in your business.

If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.

Join Here - https://www.facebook.com/groups/hrsupportaustralia