The Latest from Kristy-Lee

Hello and welcome to Episode 270 of the People Powered Business Podcast!

Today we’re talking about how to shift from Chaos to Clarity with Small Shifts That Make a Big Impact on Your Team.

We start with discussing why big changes aren’t the answer. Most business owners think they need more systems, a full restructure or to hire a unicorn when things aren’t going to plan with their team. Often it’s not a structural problem — it’s a leadership rhythm problem.

So I’m sharing 3 small shifts that can have a bigger impact than one big change.

1. Shift #1: Get Clear on Roles
2. Shift #2: Introduce a Weekly Rhythm
3. Shift #3: Set and Share Expectations Out Loud

These changes are not just shifting what you do — you’re shifting how you lead. These changes build trust with the team and remove their reliance on you.

An Invitation

Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion ins...

Do you ever feel scared about the decisions you make when running your business and leading your team?

Fear might not show up wearing a name tag or waving a red flag—but it’s there. Quietly, consistently, it can creep into the decisions we make as business owners and leaders.

Whether it's hiring, delegating, embracing change, or confronting difficult conversations, fear often lurks beneath the surface, shaping our actions more than we’d like to admit.

When Fear Becomes the Unseen Boss

You’ve probably felt it: the hesitation to hire again after a bad experience, the reluctance to delegate for fear someone might mess it up (or worse, do it better than you), or the dread that creeps in before a tough team conversation.

Fear doesn't always scream. Sometimes, it whispers doubt, second guesses, and what-ifs until you’re paralysed by indecision. And here's the thing—your team can see it. Even if you think you’re playing it cool, fear leaks out in your tone, your body language...

Hello and welcome to Episode 269 of the People Powered Business Podcast!

Today we are talking about understanding your Boss Type.

Understanding this is something that most business owners overlook… and it’s the reason so many people feel like they’re constantly fixing things, chasing people, and wondering why their team still leans on them for every little decision. The way you naturally lead — your Boss Style — is either helping your team step up… or keeping them stuck.

Today we are going to unpack why knowing your style matters. Then I’m going to share the 4 Boss Type Profiles that I have developed after working with thousands of business owners and finally I’m going to share why I thought this was an important conversation to have.

This is not about changing who you are. It’s about leveraging your leadership superpowers and filling the gaps.

An Invitation

Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations w...

We all know the feeling, we’re losing sleep, we’re avoiding the person at work, we’re angry, frustrated and tearing our hair out. We have an employee who is not performing, not showing up how we want them to at work or behaving in a negative way, a way that isn’t sitting right with you.

We can’t always quite put our finger on the exact issue, it’s just not quite right, but it’s wrong enough to be consuming our time and attention. Or maybe it is more obvious, but we feel like we’re going over the top if we bring it up – we don’t want them to feel like we are micromanaging them or pulling them up for something that feels petty and insignificant (yet the fact that it’s consuming our time and attention does in fact mean that at some level it is significant to us).

So, we tolerate it, whether it’s behaviour, attendance, performance or something else, we tolerate it. We think maybe it’s not that much of a big deal, or maybe it’ll be short term, or surely they will realise soon and fi...

Hello and welcome to Episode 268 of the People Powered Business Podcast!

In this weeks episode I’m chatting about why you might still find yourself doing everything – even though you’ve hired a team.

We start by looking at the common misconception we have that more people will immediately reduce our workload. In fact the opposite can be true. More people can often mean more work when we haven’t hired the right people, for the right roles, and created the right structure.

The key to having a business that delivers success and freedom to you, the business owner, is the right team (not just any team) and this includes the right team structure.

When we get that wrong – we end up building a team which has a dependency issue – a dependency on us. And this can sometimes be exacerbated when we are a natural control freak.

In truth, the real issue might just be us – not because we are intentionally sabotaging things, because this is new, this we need to learn, we are often modelling off po...

There’s a fine balance between the number of people that report into any one position and how effectively a business or organisation continues to run. It’s quite often an aspect of organisational structure that is overlooked, neglected, or spirals quickly out of control as businesses scale and grow without a clearly identified structure or resourcing plan for growth.

But there is a magic number of direct reports that hits the sweet spot, ensuring that you have just the right number of staff reporting into a single position while still ensuring that position itself is effective depending on the nature of the role.

Structure is one of the fundamental aspects of ensuring that you don’t overwhelm, or even underwhelm, your management team and help set them, and their teams, up for success – in the long run, this feeds into your business success and is well worth investing in.

There are actually five key factors or variables that impact the success of direct report structures and...

Hello and welcome to Episode 267 of the People Powered Business Podcast!

Today I am sharing a conversation I had with Juliet Robinson over on our Grow Your Influence podcast about the power of owning the problem as a leader in our business.

We’ve all had that feeling when someone behaves badly: maybe if I just leave it, they will sort themselves out/the problem will just go away…

Juliet and I talk about an example of a client who knew they needed to deal with a toxic person in their team but had been avoiding the issue. As soon as they decided to deal with the person, they felt so much better about themselves. The team’s morale was almost instantly improved and the manager gained so much confidence from realising their response didn’t need to be perfect, they just needed to need to do it.

We talk about the importance of leaders being aware of boundaries, both personally and within the team, and tackling issues directly when people are pushing those boundaries.

As managers we can f...

No less than once a week I’ll get a call, or question online, that goes a little like “I have a problem with a staff member, they are getting their job done but they aren’t being a great team member, I can’t quite put my finger on it but every time I raise an issue with them they have an excuse, there is always some reason things haven’t gone to plan”.

Does this sound familiar to you? Have you had someone like this on your team before?

Sure enough, after a few questions my typical conclusion is – you have someone who is below the line. What line? Great question!

The Above the Line – Below the Line Framework

I first became aware of this framework close to 20 years ago, I’d heard about it conceptually but when I really noticed this as a powerful framework for teams when I worked with a business who really embraced the concept so much that their team used the language in their day to day operations – this is when I really started to pay attention to this concept.

Who conceptualise...

Hello and welcome to Episode 266 of the People Powered Business Podcast!

In this episode we are talking about the 80/20 rule and how it applies to your team.

There are two sides to this coin.

Firstly, are 20% of your people responsible for 80% of results in your business? Look around your team, who are you high performers? Who drive things forward? What would happen if they weren’t there? As your teams grow, you may find yourself here – where a small portion of your team are responsible for a lions share of results. They might not the doing all the things, but without them things will fall apart. I want you to check in, are these people getting your time, attention and recognition?

Conversely, are 20% of your team taking up 80% of your time? The other way this shows up is in the opposite, where the bottom 20% are ‘problem children’ and they are taking up 80% of your time. You’re constantly training, mentoring, coaching, performance managing and course correcting. It’s exhausting ri...

Ever felt like you were literally drowning in resumes? Recruiting the right people for your business can be both time-consuming and overwhelming.

With hundreds—sometimes thousands—of applications flooding in for a single job posting, filtering through resumes can quickly become a full-time job.

One of my favourite tools to use to make this process not only more efficient, but also more effective, is SEEK’s screening question functionality.

If you’re hiring staff and using SEEK to advertise roles, leveraging its built-in screening tools can help you save time, reduce hiring overwhelm, and identify the best candidates faster. In this post, we’ll explore how to use SEEK’s screening questions effectively and share some insider tips to optimise your recruitment process.

Why SEEK is Still Australia’s Top Job Board

SEEK remains the most dominant job board in Australia, with over 160,000 job ads live at any given time and more than 32.8 million site visits in January 2025 alon...