The Latest from Kristy-Lee

The Exact Pathway to Success with Your People

blog Oct 13, 2021

Like most leaders and managers of teams, you have probably found yourself in a place where you had had success in building your team, you have found great people, you have kept great people. Yet at a certain point things weren’t all working as well as you liked with your employees. Perhaps you realised your latest hire wasn’t ideal, or you were getting attitude from one of the team, or they just didn’t seem to be doing what you expected, or you needed to exit someone but the thought of having to do that was less than comfortable.

The first thing you need to know is that it is totally normal, and there are always going to be points as you grow your business where things get a little wobbly in certain parts, despite the fact that you have other elements of your team running along seamlessly.

For the last 7 years I have been on a mission to better understand the unique needs of SME’s when it comes to their human resources, their people management and staffing structures. Over this time ...

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Are Your Expectations Letting You and Your Team Down?

blog Oct 06, 2021

Do you ever find yourself with a song stuck in your head which transports you back in time? Like the Alanis Morisset album I had on repeat over a weekend of painting in a previous property? Of course there are the traditional pull backs of formals, parties, weddings and alike, but sometimes the audio cue reminds us of much more subtle and seemingly insignificant things that happen.

 

Yet other times, if you love music like I do, some songs just stay with you for no specific reason at all. They are not tied to any ‘event’ or ‘time’, they are just a song that you loved and have never fallen out of love with over the years, every time you hear it you can’t help but smile.

 

Well, as a fan of all things 90’s music, one such song for me is Hey Jealousy released by a band known as the Gin Blossoms back in the early 90’s. While I do love the song, there is one single line in that song that has stuck with me from the first time I heard it till today, and it is powerful in it’s simplicity, ...

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How this one thing helped Loren set up her team for success

podcast Oct 06, 2021
People Powered Business
How this one thing helped Loren set up her team for success
37:32
 
Hello and welcome to Episode 82 of the People Powered Business Podcast!
 
Today we’re joined by Loren Bartley, CEO of Impactiv8.
 
Loren shares her journey to FINALLY doing performance appraisals in her business, and how, after 12 years, finally getting on top of this has allowed her to stop avoiding, remove the fear, take control and most importantly set her team up for success.
 
 
What I most loved in what Loren shared today was the realisation that:
  • Performance Reviews aren’t just about pay rises;
  • The framework she has implemented has allowed her to hire good people, who might have been asking for high salaries, but to bring them on at a pay level she is comfortable with, and then increasing their salaries once they have proven themselves;
  • She has created KPI’s as part of the process, which absolutely will help to drive performance; and
  • As her business grows, the structure she has established now will allow for her to stay in the drivers seat, and not feel overwhelmed
  • ...
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Is It Time To Build Your Dream Team?

blog Sep 29, 2021

Like most leaders and managers of teams, you have probably found yourself in a place where you had had success in building your team, you have found great people, you have kept great people.

 

Yet, at a certain point, things weren’t all working as well as you liked with your employees.

 

Perhaps you realised your latest hire wasn’t ideal, or you were getting attitude from one of the team, they just didn’t seem to be doing what you expected, or you needed to exit someone but the thought of having to do that was less than comfortable.

 

The first thing you need to know is that it is totally normal, and there are always going to be points as you grow your business where things get a little wobbly in certain parts, despite the fact that you have other elements of your team running along seamlessly.

 

I don’t need to tell you what you already know, and that is that you can’t build a business that delivers you success and results (whatever they look like for you), without having a te...

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Real Leaders with their Real Insights - part 2

podcast Sep 29, 2021
People Powered Business
Real Leaders with their Real Insights - part 2
34:58
 
Hello and welcome to Episode 81 of the People Powered Business Podcast!
 
I am super excited to welcome some special guests to the podcast today – real people, real leaders, sharing their real insights into what have been their biggest wins, challenge and lessons over the last 12 months when it comes to their teams.
 
 
This is part 2 of a 2 part series, so if you haven’t already make sure you head back and take a listen to Episode 80.
 
 
First up today we are joined by Fiona Still, General Manager at Zyteq who shares how the COVID lockdown situation put a whole new lens on their already successful hybrid team model, and how she has worked to keep her team connected and motivated over the last 18 months.
 
 
Next up we hear from Janice Wells, Office Manager at Milestone Belanova who discusses the changes they have had to make thanks to being forced in an awfully long lockdown, and the impact this can have on a team who are usually very much in office, face to face and colla...
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Is It Time for a Clean Slate?

blog Sep 22, 2021

Last week I had the opportunity to participate in a brand new ‘ask an expert’ style event with a fabulous group that I am a long time member of. As I jumped into different virtual rooms I was prepared to answer any question about teams, staff, hiring, firing and everything in between. The rooms were full of businesswomen who all are running successful businesses that they are looking to scale, so all at different stages on the process.

 

Here’s what was interesting, in almost every room, one of the questions had me recommending an exercise that I call the ‘Clean Slate Exercise’ – I recommended it to someone who was just starting out with building her team, to someone else who has a team but was finding things weren’t flowing as they should, and to someone else who was preparing for the next phase of growth and wanted to narrow down which role next. For all of these women, who were all in very different stages of growing their team, the lightbulb moment that came when I explained to t...

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Real Leaders with their Real Insights - part 1

podcast Sep 22, 2021
People Powered Business
Real Leaders with their Real Insights - part 1
33:01
 
Hello and welcome to Episode 80 of the People Powered Business Podcast!
 
I am super excited to welcome some special guests to the podcast today – real people, real leaders, sharing their real insights into what have been their biggest wins, challenge and lessons over the last 12 months when it comes to their teams.
 
First up we have Jayne Gallagher from Honey and Fox who shares how planning and clarity have been a total game changer for the growth capacity of her business.
 
Next up we hear from Michael Trimblett and Brendan Lewis from Loyal IT Solutions who discuss the challenges of finding great staff in a more competitive market thanks to COVID, as well as the experience that is stepping into a leadership role and understanding what’s required from a HR perspective.
 
These were such great conversations, and we’re only just getting started, because this is part 1 of a 2 part series.
 
Today I also mentioned an opportunity for you to grab a free resource to help you tackl...
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The Great Vaccination Debate

blog Sep 15, 2021

Whilst I often steer clear of topical, time relevant topics, I felt this one was worth exploring today because it’s critical, it’s complex, it’s unchartered territory and for many employers it’s just plain stressful.

 

Can you, should you, and do you want to mandate the COVID-19 vaccination in your workplace.

 

I think if you asked most business owners this question 6-12 months ago most would have said they this is a personal choice issue, it’s a minefield of privacy concerns and it’s one more thing that they didn’t really want to have to make the decision about.

 

Fast forward to September 2021, when Victoria is in the midst of lockdown number... I’m not even sure, I think there is some kind of numbering convention that might have us at 6.7, and NSW thick into a 12 week stint that feels like it’s never going to end, employers are in a very different business environment, and mindset.

 

The Australian Government has always maintained that vaccinations should be free and volunta...

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3 Key Ingredients to Retaining Top Talent

podcast Sep 15, 2021
People Powered Business
3 Key Ingredients to Retaining Top Talent
25:44
 
Hello and welcome to Episode 79 of the People Powered Business Podcast!
 
Today we’re chatting about something that I know is a constant point of concern for many of you – once you find great people, how can you make sure you keep them in your business?
 
In this episode I am sharing with you the 3 key ingredients to retaining top talent.
 
Whilst of course there are literally hundreds of practices and strategies you can put in place to retain people in your business, these 3 concepts are critical to retaining your best players, without some strategies in these 3 areas you definitely will have turnover issues.
 
The 3 Key Ingredients we’re talking about today are:
  • Making Great Decisions;
  • Harnessing Greatness;
  • Rewards and Recognition
 
We discussed the importance of training, development and learning opportunities in this discussion, and as promised here is a link to our previous episode on creating learning opportunities at work
 
Listen to Episode 66 here - Episode ...
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Delegate with Ease in 8 Simple Steps

podcast Sep 08, 2021
People Powered Business
Delegate with Ease in 8 Simple Steps
22:41
 
Hello and welcome to Episode 78 of the People Powered Business Podcast!
 
Today we’re tackling a topic that I know doesn’t come easy to many of us, particularly the entrepreneurial types, because we’re perfectionists, control freaks and don’t like to let go (I say that tongue in cheek and a little guilty of all three). Todays discussion is on delegating.
 
You can’t grow your business and develop your team if you don’t delegate, but getting it right can be tricky. In this episode I share an 8 step process to delegating anything effectively and with ease.
 
 
The 8 steps are simple:
  1. Learn to let go;
  2. Choose wisely;
  3. Explain why;
  4. Communicate clearly;
  5. Set parameters;
  6. Provide training and resources;
  7. Hand over responsibility;
 
Sounds simple but what I’ve learnt is that delegating is one thing, delegating well, successfully and effectively is an entire other. This framework ensures your success.
 
As mentioned in todays episode, I’d love for you to pick 1 task and delega...
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